At Cesarz, Charapata and Zinnecker, our services have resulted in the formation of longstanding relationships with numerous families. We remain committed to their satisfaction and believe in exceeding customer expectations. The result is a group of loyal customers who have had their needs carefully and completely met. See what our customers have to say regarding our service and caring professional staff–both of which make Cesarz, Charapata and Zinnecker unique.

“I would like to thank you again for the loving care and attention to detail, and most especially the very personal service you gave our family during the most difficult time of our lives.

Marty always had such great respect for you and your work and you certainly reflected that.”
Suzanne Frank, Waukesha

“Everyone I worked with was sensitive, caring and respectful each time.  I can not even begin to express my thanks for your support and care not only for my mom but also for our whole (extended) family. It was such a joy to share this time with special friends! Mom looked like …mom! I can't think of a more appropriate response for my satisfaction! My mom looked at peace which was important to me. Mary Lou, words can't express the gratitude I have for your care and love during this difficult time.”
Reverend James and Paula Bickel, Waukesha

“Mary Lou,

I cannot express my gratitude to you and your staff for how you handled Marty’s funeral.  As you know, he meant so much to me and I am still at a loss with his passing.  Talk about being hit from all sides – one of the biggest funerals Waukesha has seen in years, days before Christmas, and trying to coordinate everyone’s schedule, all I can say is that I am proud to tell people that Cesarz, Charapata and Zinnecker is my family’s only choice for taking care of us during such difficult times.  While my relationship runs deep with John and Grant, I see that you have not only stepped in and filled their shoes, but have really taken this service to a new and higher level.  God bless you for all you do, thank you for your support to Suzanne and the children, and thank you for making me feel, I don’t know the exact words here, but I know that I am deeply indebted to you and your staff.

I know someday our paths will cross again, and while I am not looking forward to the circumstances that will surround our next meeting, I am confident and calmed knowing how professional and caring your organization will again be.

Thank you and God’s blessings to you during this Christmas season,”
John Paulson

“Please accept our sincere thanks for all that you did to help us celebrate the life of our wife and mom Doris. Your kindness, compassion and attention to every detail was a great comfort. Everything was perfect!”
Ronald Mason, Menomonee Falls

Father Brian Mason, Waukesha

Andria Farrand, Germantown

“Mariah is a sweet and special person who meets and exceeds the duties of her calling as a funeral director. She was warm, professional and clear in all her planning and explanations.”
Anne Carr, Colorado Springs, CO

“Our family would like to extend our deepest gratitude to you (Mary Lou) and your staff for all you did to help us with the funeral and burial arrangements for our wife and mother, Laura von der Linden. We appreciated you special gift of comfort that we felt as soon as we walked through the door. We know we were in good hands and we are so grateful that you took the time to walk us through each step. Although we will miss her every day we want you to know you made some of the most difficult days and decisions easier for us with your personal service and genuine kindness and concern.
Thank you again,”
Armin von der Linden, New Berlin
Neal and Carol Elliott
Brent and Sherry Pitsch
Al and Julie von der Linden

“We were extremely pleased with your services and felt your staff went above and beyond the norm. Our daughter’s wedding happened to be on the same day we needed to make our mother’s funeral arrangements. We were grateful that all the decisions had been made in advance through the pre-arrangement process. We saw firsthand the benefits of pre-planning. Thank you for making this very difficult time so much easier.”
David and Susan Isabell, Waukesha

“Thank you for all your kindness and caring. Your patience was a godsend before, during, and after the funeral of our mom, Addeline Nelson. We also greatly appreciated the help with the cemetery stone; it turned out so beautiful. She would be extremely pleased.”
Cheryl and Harvey Kellogg, Mukwonago

“Mary Lou, I can never thank you for everything you have done at this difficult time. I will never forget all you did. Everything was perfect from beginning to end. I loved the video and the choice of music. Pastor Pete Peterson was excellent; thank you for recommending him. I have never been so touched at a funeral yet. Thank you so much for your patience. I appreciate it. Thank you and your entire staff for everything from start to finish for us and Jeff’s funeral. I will never forget it. I have recommended your services to all my friends. You are very special to me and without a doubt the best in the business. Thank you from the bottom of my heart!”
Sue Dahl, Waukesha

“Thank you again from our family for making a beautiful memory of my Dad and honoring him in such a special way.”
Jill Hodge, Waukesha

“Jessica Hartleben is the epitome of professional excellence in her field of endeavor. Her expertise and knowledge is vast. Her guidance and direction is flawless. Above all, Jessica’s dedication to serve with compassion, kindness and understanding is without limit.

Throughout the process of laying my father to rest, Jessica’s poise and immense tact were always in evidence. She was of tremendous comfort to my entire family. With the highest degree of skill and efficiency, Jessica attended to every detail, no matter how small, and to every request, no matter how large.

Permit me also to express my deepest thanks to Joanne Abbs, whose guidance in pre-planning my father’s funeral in 2004 was of immeasurable help. Joanne saw to every aspect of Dad’s funeral with the utmost skill, professionalism, kindness and consideration. Nothing was overlooked.”
Sue Ellen William, Oconomowoc

“Thank you for inviting us once again to the Holiday Memorial Service. The service is just beautiful year after year. We find a lot of comfort in attending and this has become an important part of our healing process. Especially with the holidays upon us once again, it is a comfort to know that we are not alone in our grief, while some might be experiencing a new loss or a loss of years and some of decades, there is sadness around the holidays that can’t be denied. What you are doing in having this service is to remind us that our loved ones are not forgotten, but still with us – only in a different way now. We truly enjoy listening to Pastor Kinines; he brings peace to our minds and hearts through his message year after year, the music is great, and you are doing a wonderful service for us and the community. We look forward to attending.”

“Thank you for your kindness and compassion in our time of sadness. Thanks for seeing us as a family and not clients or customers.”
Cynthia LaHue, Waukesha

“Thank you so much for everything you did for my family and in planning my grandma’s funeral. You showed such compassion and kindness, and you always went out of your way to help. Thank you so much for taking the time to do the finger imprints…and for all the extra work you did to make my grandma look just right. You treated everyone with such respect and dignity and were very thoughtful. Thank you for helping make a difficult time a little easier. Your thoughtfulness will always be remembered.”
Tamara Boneck